5/6/2023 0 Comments Tech stacksHowever, a proven route a business can take is to be prepared to introduce multiple contact strategies, figure out a success metric and continue testing. There is no one-size-fits-all way to build an effective tech stack that generates the best customer experience possible. A multicloud approach lays the foundation for future-proofing CX investments today. But with consumer expectations constantly evolving, businesses need an infrastructure that is flexible, allowing them to pivot through changing market and technological dynamics. The best customer experiences today are delivered through the cloud, making this a key factor when building tech stacks. Without good, traceable data, refining the customer experience is an uphill battle. Many times I have seen a tech stack that made capturing user data easy in isolation but very cumbersome when trying to trace the user journey. The answer is data-or more specifically, traceability of data. Once the groundwork is done, the CX tech stack needs to be evaluated for customer journey analytics and measuring customer experience improvements. Important key performance indicators should be identified. While building a CX tech stack, the focus should be on creating a historical customer transaction database. Any fast-evolving product should undergo a total design reevaluation regularly to ensure that nothing feels like an add-on or afterthought. Additional features must be integrated into the core user experience in a way that feels cohesive. Note that you can use any combination of technologies, as long as they are compatible and meet your project and budget requirements.Front-end design must change as the tech stack grows, especially for fast-growing companies. NoSQL - MongoDB, CouchDB SQL - Oracle, MySQLįor example, you can build a custom tech stack base like below for an application that has many user interactions, database interactions, and a global presence: Some technologies used for building the front end and back end of an application are: Tech stack components While no technology can guarantee 100% security, always go with technologies that follow a set of best practices to ensure maximum security of data and transactions and minimize vulnerabilities. Lastly, since you know the objective and size of the project/web application you are going to build, you can decide on the complexity of the stack and avoid using technologies and operations that are really not required for your project, and avoid bulky resources. Planning a technology stack ahead means you will already know the resources, infrastructure, automation, hardware, and other project requirements, thus saving both cost and time. Additionally, it becomes easier for developers to communicate about the functioning of the application. You can also pick a specific tech stack to leverage your current team’s expertise. If you choose frameworks and databases that scale well, during the planning phase itself, you will be saved from the horizontal and vertical scaling issues as your user base grows.Īlso, a proper technology stack will help speed up the development process as you can hire full-stack developers or experts in individual technologies. In general, a tech stack can be a frontend tech stack, backend tech stack, or a mix of both-i.e., a full stack.įirstly, you are more likely to build an application that can be used by a large number of people. You can learn more about the MEAN stack in our detailed tutorial.Īnother popular tech stack example is the LAMP, which stands for Linux, Apache, MySQL and PHP. Many full-stack developers find these stacks easy to learn and implement because of the common technology used throughout the stack: JavaScript. The MEAN and MERN stacks are trending tech stacks for web development. In the above diagram, Node.js is the runtime for the web applications, Angular provides the user interface, Express is a web framework built over Node.js, and MongoDB is the data platform or data stack that has the ability to transform data into a more usable form. You can replace Angular and use React, as in the MERN stack, since React is becoming equally popular, especially for single page web applications. MEAN stands for MongoDB- Express- Angular- Node.js. One of the most popular and easiest examples of a technology stack is the MEAN stack.
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